A client-capture agency, powered by AI. I'm building an AI front desk that picks up when your team can't, so fewer clients slip away to a missed call.
Illustrative demo of the intended experience. Replies are scripted and no appointment is booked.
You're with a client, on a roof, at a showing, or finally home for dinner. The call goes to voicemail. Many people don't leave a message. They open Google and call the next name on the list.
You never see that revenue leave. It just doesn't show up.
"Your best clients book at 9pm, after the kids are down."
Body-contouring and injectable plans often run into the thousands. When one of those calls goes to voicemail at night, it may go to another spa. The front desk is being built to answer from your real menu.
Anchor: after-hours inquiries"Leads go cold fast. The first agent to reply has the edge."
Firms that reached a lead within an hour were nearly 7 times more likely to qualify it than firms that waited even an hour longer. The front desk is being built to reply to Zillow and website leads promptly, day or night.
Source: Harvard Business Review, 2011"44% of callers never reach a person. They call your competitor."
Across more than 70 million tracked business calls, nearly half never got a human. In home services, it's 48%. Many of those callers simply try the next business on the list.
Source: Invoca Lead Conversion Benchmarks, 2026Every statistic in this section comes from a named survey or dataset. Sources are under each chart so you can check them yourself.
Share of small and medium businesses using AI that report each result.
Share of U.S. small businesses using AI tools.
Share of small-business AI users applying it to each job. Owners can pick more than one.
Data analysis
Content and marketing
Customer engagement and chat
Who reaches a person when they call, and what waiting does to a lead.
Average return for every $1 businesses invest in generative AI.
IDC study for Microsoft, 4,000+ business leaders, 2024Saved every month by 58% of small businesses that use AI.
Thryv, 540 small businesses, 2025Average time companies took to answer a web inquiry. 23% never answered at all.
Harvard Business Review, 2011Every package lists exactly what's included and what's ready. All prices are starting points; your audit tells us the right fit.
Now taking reservations. The AI front desk is in development, and voice testing on real calls is still ahead. Reserve a spot today and nothing is charged until your system passes testing and we agree on a go-live date. Features marked In development are being built now, with voice testing pending, and Coming soon features come after them.
AI phone answering for after-hours and overflow calls. Callers get answers, and their booking requests go straight to your team.
Included
Call volume, voice minutes and overage rates are set from measured costs and written into your pilot agreement before you sign.
Reserve CaptureEverything in Capture, plus text, chat and calendar booking as they launch, and the work that brings past clients back and new ones in.
Included
Call and message volume, voice minutes and overage rates are set from measured costs and written into your pilot agreement before you sign.
Reserve Capture + GrowEverything above, plus the ads that fill your calendar. I create them, run them, and report on them.
Included
Usage limits are set from measured costs in your pilot agreement. Ad spend is billed directly to your Meta/Google account. You control the budget, I manage it. Never marked up.
Reserve Done-for-YouPilot: $1,500 for 30 days, invoiced at go-live, not when you reserve. We agree on a booking target before you start, based on your audit. If your front desk doesn't reach it in those 30 days, I keep working for a second 30 days at no charge. If it still falls short, you walk away owing nothing more, with a full export of all your data. If it hits the target and you choose to continue, the $1,500 is credited toward your plan, and any credit left after your first month carries into the next. The pilot fee covers setup and isn't refundable, and nothing renews automatically.
The 30 days start on the agreed go-live date, once everything in your package passes testing. An AI-assisted booking is an appointment your team confirms during the pilot that's linked by record to a specific front-desk call or conversation. Each appointment counts once, whether it's a consultation, a treatment or a showing. Cancellations and duplicate reschedules are removed. Your target is written into your pilot agreement before go-live. The target counts bookings, not sales: a booking still counts if the client doesn't show up. If the free second month is needed, bookings from both months add up toward the same target, with the same usage limits as the pilot. The guarantee applies when your team responds to at least 90% of the front desk's booking requests within one business day. Monthly plans run month to month with 30 days' written notice to cancel.
Start with the auditThese are concept designs I made to show my web work. Business names are left out, the businesses haven't hired me, and none of them use my AI front desk.
Physician-led med spa — day spa and doctor under one roof. Full site with treatment menu, membership page, and booking flow.
A family-owned day spa and physician-led med spa. Two businesses in one building, with one phone line and one appointment book.
Visitors can find a treatment, see the price, and call or text the spa in two taps. It shows the kind of site I build alongside the front desk.
Three local businesses, three different personalities. Each site is built around the one thing customers come for.
Neighborhood espresso bar. Scrolling plays a photoreal latte pour into the shop's own mug, then opens onto the menu board, the patio and visit info.
A small neighborhood espresso bar serving locally roasted espresso, house-made syrups and fresh pastries, with a patio and a biscuit for every dog.
Free-range eggs, kimchi and Korean home cooking from a family farm. The design draws on bojagi patchwork and the five traditional Korean colors.
A small family farm that raises chickens, ducks and quail and sells eggs, hand-made kimchi, sauces and Korean dishes by weekly order list.
One-of-one thrifted and vintage pieces sold at pop-up markets. The site works like her booth: a rack of swing tags and the next date front and center.
A thrift and vintage reseller who sells at pop-up markets and announces new hauls on Instagram.
Sample creatives for the kind of businesses I work with. In the Done-for-You package, I produce 20 a month and test them against each other.
I call your business after hours, send a web inquiry, and DM you, then time every reply. You get a short report showing where clients slip away and what that's worth each month.
Once everything in your package passes testing (for Capture, your phone line and the handoff to your team), we agree on a go-live date and the 30 days start. If it falls short of your agreed booking target, I keep working a second 30 days at no charge, and if it still falls short you owe nothing more.
If the pilot hits your booking target, you decide whether to continue. Your $1,500 is credited toward your plan, with any remainder carried into month two. Plans run month to month with 30 days' notice to cancel, and I keep tuning replies and reporting AI-assisted bookings.
The five things owners ask me most. If yours isn't here, ask the front desk at the top of the page.
The Missed-Revenue Audit is free and takes about 20 minutes of your time. I'll test your phone, website, and DMs, then show you exactly where clients are slipping away.
I'm Bradley Hughes. I set up every system myself, and you'll work with me directly.Founder, BF Hughes
Pick a package to get started. Not sure which one fits? The free audit will tell you.
Nothing is charged today. Pick your package and how you'd like to start. I'll confirm a go-live date once everything in your package passes testing, and invoice you then. For Capture, that's your phone line and the handoff to your team.